Nature of Query	Where to find help
Questions about the programme	Degree Programme Handbook and Study Guides emeded@ncl.ac.uk
Queries about administration e.g. study days, fees, registration	emeded@ncl.ac.uk
Course resources and discussion forums (for subject related concerns or queries)	Canvas
Queries about literature and library resources	medliaison@ncl.ac.uk
Login queries - University computing services telephone helpline is available 24 hours a day Helpline: Tel: +44 0191 208 5999	it.servicedesk@ncl.ac.uk support helpdesk University Computing Service (it service)
University facilities	http://www.ncl.ac.uk
Accessing emails off campus	http://office365.ncl.ac.uk
School of Medicine	https://www.ncl.ac.uk/medicine/

If you are unhappy with any aspect of provision or support provided by the programme you should contact your personal tutor in the first instance. If this does not resolve the issue you can contact the Degree Programme Director.